"The pool was chill and most of the times we were the only ones using it."
Alis from Romania
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"The room was very clean and spacious, quiet, very nice view."
Austra from Latvia
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"The spacious and comfortable room, stunning views from the 19th floor, and delightful rooftop pool."
TheMelbourneKid from Australia
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"Our Suite Room was large with a separate bedroom and loungeroom."
Diana L from Australia
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Midscale eco-friendly hotel with rooftop pool and direct mall access in Kuala Lumpur
Rooftop Pool and Bar
The hotel's rooftop pool is open year-round and offers a panoramic view of the Kuala Lumpur skyline. Guests can order drinks from the pool bar while relaxing on sun loungers or using pool towels. The pool area also serves as an observation deck during daytime and evening hours.
Dining Options
The on-site Chorak restaurant serves a daily breakfast buffet with continental, vegetarian, halal, gluten-free, and Asian selections. For lunch and dinner, the restaurant offers Malaysian, local, Asian, and international cuisines with halal certification. A separate lobby lounge and a Starbucks outlet on the ground floor provide additional quick meal and coffee options.
Rooms and Eco-Friendly Amenities
Each of the 213 air-conditioned rooms has a flat-screen TV, work desk, and a filtered water dispenser for drinking and hot beverages as part of the Accor Planet 21 program. Bathrooms include Elemental Herbology toiletries and a private bathroom with a shower or bathtub. Soundproofing varies; some guests have noted noise from hallways and adjacent rooms.
Location and Shopping Access
The hotel sits on the fringe of the Bukit Bintang shopping belt and has direct access to the Shaw Parade retail mall via an internal lift. Berjaya Times Square is a 5-minute walk away, and LaLaport BBCC is about 8 minutes on foot. Nearby convenience stores, a laundry shop, and multiple vegetarian restaurants such as Purple Cane are within the same block.
Facilities and Services
A 24-hour fitness centre, business centre, and meeting/banquet facilities are available for corporate and leisure guests. The hotel provides a paid airport shuttle, luggage storage, express check-in/out, and concierge services. Private parking is offered at an additional charge, and the property is wheelchair accessible with grab rails in toilets.
Highlights
Location: 5-minute walk to Berjaya Times Square and 8 minutes to LaLaport BBCC
Rooms: 213 rooms with filtered water dispenser and Elemental Herbology toiletries
Dining: Chorak restaurant with halal, vegetarian, and gluten-free breakfast options
Pool: Year-round rooftop pool with panoramic city skyline views
Eco-friendly: Accor Planet 21 program with refillable water dispenser in every room
“The comfortable rooms, often with impressive city views from higher floors, are a significant draw, complemented by a well-regarded rooftop pool and bar. Guests consistently highlight the genuinely helpful and accommodating staff, whose attentiveness transforms a pleasant stay into an excellent one. Its convenient proximity to major shopping areas further solidifies its appeal for those visiting the city.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Privilege Luxe Room 1 Queen-Size Bed
2 persons
270 sq. feet
1 Queen-size bed
Air conditioning
Coffee machine
room details
Suite 1 Queen-Size Bed
2 persons
575 sq. feet
1 Queen-size bed
Air conditioning
Bathtub
room details
Privilege Room 1 Queen-Size Bed
2 persons
270 sq. feet
1 Queen-size bed
Air conditioning
Coffee machine
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.6/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Poolside snack bar
Packed lunches
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Rooftop pool
Sun loungers
Room features
Air conditioning
Mini-bar
Sitting area
Dressing area
Terrace
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
At Mercure Kuala Lumpur Shaw Parade, dining transforms into a delightful experience, offering a blend of local and international flavors. Indulge in a vibrant breakfast buffet at Chorak Restaurant, where warm hospitality meets the inviting aromas of Malaysian and Asian cuisines, perfect for families and couples alike.
Chorak Restaurant
Malaysian, Local, Asian, International
Ambiance
Family-friendly with modern touches, creating an inviting atmosphere for all guests.
Key Offerings
Guests can choose from a diverse array of breakfast stations, including both continental and à la carte options, ensuring a fresh start to the day.
Reservation
Not needed.
Breakfast only, hours vary.
Mercure Kuala Lumpur Shaw Parade Location
152, Kuala Lumpur, 55100,
Map view
City landmarks
Event hall
Petronas Twin Towers
1.5 mi
Mall
Suria KLCC
1.5 mi
Mall
Chinatown
1.2 mi
Park
KLCC Park
2.0 mi
Landmark
Dataran Merdeka
1.4 mi
Market
Central Market
1.4 mi
Mall
Sungei Wang Plaza
2500 ft
Landmark
Alor Street
3500 ft
Landmark
Plaza Low Yat
3100 ft
Event hall
Kuala Lumpur Convention Centre
1.1 mi
Aquarium
Aquaria
1.4 mi
Mosque
National Mosque of Malaysia
1.4 mi
Mall
Fahrenheit 88 Shopping Mall
3600 ft
Stadium
Merdeka Stadium
1.9 mi
Stadium
Stadium Negara
1.9 mi
Mall
Lot 10
3000 ft
Nearby
Theme Park
Berjaya Times Square Theme Park
1200 ft
Shopping Area
Berjaya Times Square Kuala Lumpur
1900 ft
Restaurants
Yap Hup Kee
500 ft
45 Jalan Brunei Off Jalan Pudu
Restoran Sin Hiap Kee
600 ft
32 Jalan Lengkongan
Fong Wah Teochew Porridge
500 ft
61 Changkat Thambi Dollah
hee lai ton sdn bhd
800 ft
3rd Floor Shaw Parade
Tain Siang Hei Wei Kuala Lumpur
800 ft
Kuala Lumpur Hotel 318 Jalan Pudu
Vivo American Pizza & Panini
1900 ft
LG68 Berjaya Timers Square
Sopoong
1800 ft
Berjaya Time Square
Explore Kuala Lumpur
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Berjaya Times Square Theme Park
5 minutes' walk
Indoor theme park featuring thrilling rides, arcades, and kid-friendly attractions, perfect for families looking for fun.
Chinatown
25 minutes' walk
Vibrant neighborhood known for its street food and market stalls, showcasing Malaysia's rich cultural heritage and local crafts.
KLCC Park
40 minutes' walk
Beautiful urban park with a lake, trails, and stunning views of the Petronas Twin Towers, ideal for leisurely strolls.
Suria KLCC
30 minutes' walk
Luxury shopping mall located at the base of the Petronas Towers, offering premium brands, dining, and cultural exhibitions.
KL Forest Eco Park
7 minutes' drive
Nature reserve with walking trails and a canopy walkway for thrilling views, suitable for nature lovers and hikers.
Yoga Classes at The Flow
10 minutes' drive
Relaxing yoga studio offering classes for all levels, promoting health and wellness found nearby for a peaceful escape.
Yap Hup Kee
2 minutes' walk
Relaxed eatery serving sumptuous local dishes like Hokkien Mee and Nasi Lemak, perfect for casual dining experiences.
Restoran Sin Hiap Kee
3 minutes' walk
Charming spot known for its famous Teochew porridge and various side dishes, ideal for experiencing authentic local flavors.
Hard Rock Cafe Kuala Lumpur
10 minutes' drive
Lively venue with live music, great food, and a rock memorabilia collection, perfect for a fun night out with friends.
Pavilion Kuala Lumpur
17 minutes' walk
Upscale shopping mall featuring cinemas, restaurants, and bars, a hub for both day and night entertainment options.
Tips on navigating the city
City Centre
Kuala Lumpur 35 min · 1.8 mi
Airports
Sultan Abdul Aziz Shah (SZB) 45 min · 18.5 mi
Kuala Lumpur International (KUL) 87 min · 35.9 mi
Train
Old Kuala Lumpur Railway Station 26 min · 1.3 mi
Ampang Park Station 29 min · 1.5 mi
Underground
Bukit Bintang 10 min · 2700 ft
Tun Razak Exchange 12 min · 3300 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of MYR 60.0 per person.
Children & extra beds
There are no cots provided in a room. There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
Malay
Number of floors:
11
Number of rooms:
213
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Cleanliness
9.1/10
Comfort
9.0/10
Facilities
8.6/10
Free Wi-Fi
5.4/10
Location
8.2/10
Staff
8.9/10
Value for money
8.5/10
Pros
Comfortable beds
Good value
City views
Helpful staff
Cons
Slow check-in
Limited breakfast options
Small restaurant space
Inconsistent room allocation
Guest reviews
based on 607 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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